Dayton Freight – Management Internship Weekly Journals

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Training Service Center *

What week of the internship did you just complete? *

What position did you work? *

If you don't see the position you need, please select 'Other'.

Outbound Dock Operations - Week 1

1. What role does a Dock Worker play in minimizing damage? Name at least 4 different tools available that a Dock Worker can use to prevent damage to freight? What role do Dock Workers play in keeping the work area and equipment in a condition that minimizes damage? *

2. What are the Dayton Freight Lines Mission, Vision and Value Statements? Why is it important for a company to have these? Describe a situation that you observed some aspect of the Dayton Freight Lines Mission, Vision or Value Statement at work? *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Outbound Dock Operations - Week 2

1. What information on the freight do you use to match what your scanner says? Why do Dock Workers perform reweighs? What role does the yard jockey play during the OB shift? *

2. Describe a situation that you observed during this week where a Supervisor told an employee that they did a good job. What did the employee do to receive this praise? What did the Supervisor say? Was it done in front of a group or was it done one-on-one? Do you think that the employee deserved the praise? *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Outbound Dock Supervisory Functions

1. How are the OB runs set-up, is there any reason certain runs are set-up so close to one another? How does a headload minimize freight handling? What is the benefit of tail loading certain freight? What is the benefit of creating tasks for bayed freight? *

2. Define Leadership. What does it mean to be a leader at Dayton Freight Lines? Who do you view as a leader at Dayton Freight Lines? Why do you think they are a leader? Describe a situation where you observed someone being a leader? *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

DFL Administrative Functions, Service Center - Week 1

1. What is the help button in the AS400? What options do you use to get into freight bill inquiry, rate quotes, and FB Tracing if you don’t have a PRO? *

2. Ask everyone that you work with during this week, what they enjoy about their job and why do they like working at Dayton Freight Lines. List everyone that you talk to and their response to your question. *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

DFL Administrative Functions, Service Center - Week 2

1. What are important questions to ask when scheduling appointments? How does the Appointment Clerk communicate with the person who does IB Planning? How can the office work to make the Driver’s time at a stop shorter (include COD/DRC, Appointments, OS&D)? *

2. Describe a situation where you helped an internal or external customer this week? What did you help this customer with? Were you able to solve their problem? What are some examples of internal and external customers at Dayton Freight Lines? *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

DFL Administrative Functions, Service Center - Week 3

1. What are some of the daily reports the OS&D person views daily? What is a Free Astray and how is it used for OS&D purposes? Why do drivers call in their OS&D issues? *

2. What are the different methods of communication that Dayton Freight Lines used to communicate with their internal and external customers? Are these methods effective? Do you think communication is important in our industry? Why or why not? *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Inbound Dock Operations - Week 1

1. Why is it important to note OS&D exceptions on IB trailers before moving freight? What is the purpose of entering in the seal number from an IB Trailer? What is recouping and why is it so important? *

2. Describe the different technology you have worked with at Dayton Freight Lines. What did it do? How did you use it? Do you think the technology is an improvement from what Dayton Freight Lines used before? *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Inbound Dock Operations - Week 2

1. Why is it important to note OS&D exceptions on IB trailers before moving freight? How do you determine if you can load a shipment, even if it is not the next shipment on the load manifest? What role does force loading play on the IB shift? *

2. Define attitude. Within the Dayton Freight Lines work environment, what does it mean to have a positive attitude? What does it mean to have a negative attitude? Do you think that attitude is important in the work place? Why or why not? *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Dispatch Operations/Driver Rides

1. Driver- What are some of the things a driver can do to shorten the amount of time they are at a stop (include actions with their trailer, paperwork, tools they have available)? *

2. Dispatch- How does the dispatcher monitor room? What are some of the qualities a dispatcher can identify about a good driver? What are some of the qualities a dispatcher can identify about a driver that can improve? *

3. Define Servant Leadership? What does it mean to serve? Describe an example of Servant Leadership that you observed at Dayton Freight Lines during your internship. Do you feel that Servant Leadership is part of the Dayton Freight Lines culture? *

4. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Inbound Dock Supervision - Week 1

1. How are IB runs set up? When can Dock Workers load around a shipment that is not available? What types of goals does the IB Supervisor have for the day? What is an area that the IB Supervisor communicates well? How does OB loading at origin Service Centers affect the Inbound operations? *

2. What does it mean to be a leader at Dayton Freight Lines? Who do you view as a leader at Dayton Freight Lines? Why do you think they are a leader? What style of leadership did you observe from the IB Supervisor(s) you worked with this week? Describe a situation where you observed someone being a leader. *

3. Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Other

If your week entailed covering/learning a shift that isn’t otherwise mentioned in the drop down, please answer all appropriate sections below.

Maintenance/Shop:

Describe the importance of Maintenance as a component of Dayton Freight’s success. What benefits does having a Maintenance Department/Shop have? What types of equipment do the Shops work on? What are PMs and why are they important? What are some common issues equipment has? What are some of the Shop goals?

Sales:

What are some different approaches Account Managers have when interacting with customers? What is the goal of a Dayton Freight Account Manager? How can Sales and Operations work together to help satisfy a customer? What value does an Account Manager understanding Operations provide? What is an ideal customer?

Overview of Tasks/Responsibilities:

What did you learn this week? Were there any responsibilities that were given to you? Did you take on any new challenges in the Operations? How does the role you worked this week impact the Operation? Who are some individuals that you worked with this week? *

Weekly Positive:

Weekly positive that recognizes a situation or fellow employee for going above and beyond their job responsibilities. *

Current Fuel Surcharge

Management Internship Weekly Journals

Outbound Dock Operations - Week 1

Outbound Dock Operations - Week 2

Outbound Dock Supervisory Functions

DFL Administrative Functions, Service Center - Week 1

DFL Administrative Functions, Service Center - Week 2

DFL Administrative Functions, Service Center - Week 3

Inbound Dock Operations - Week 1

Inbound Dock Operations - Week 2

Dispatch Operations/Driver Rides

Inbound Dock Supervision - Week 1

Other

Power Tools

Dayton Freight Lines, Inc

6450 Poe Ave.

Dayton, Ohio 45414