FAQs

If you have questions about any of our services, capabilities, transit times, Service Centers, equipment and more, please refer to the FAQs below. Still have questions? Please give us a call, and we will be glad to assist you.

What is Dayton Freight's service area?

Dayton Freight’s core service area includes the states of Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, Ohio, Pennsylvania, Tennessee and Wisconsin. 59 Service Centers are strategically located throughout this Central States region. With our Strategic Partners, Dayton Freight serves all of North America. Please refer to Service Centers for more information.


How do I find transit times?

Please refer to Transit Times for this information.

Which Service Center location is closest to me?

Please visit our Service Centers page to find the location nearest to you.

What types of freight do you haul?

Dayton Freight hauls all types of General Commodities.

What types of equipment do you use?

Dayton Freight uses various types of equipment to serve the many needs of our diverse customer base.  With over 1,400 tractors, we have one of the most updated fleets in the trucking industry. Our 3,400+ trailers, 210+ liftgates and 115+ straight trucks are capable of satisfying any request.

How do I contact an Account Manager in my area?

You can reach your Account Manager by calling the number listed for your local Service Center on our Service Centers page.

How do I obtain a rate estimate?

You must be a registered user to obtain a Rate Estimate.

Can I get a Bill of Lading or arrange for an online pickup?

You can obtain a Bill of Lading PDF online. If you are not a registered user, you have the option to fill out the Bill of Lading and save it on your computer as a PDF. If you are a registered user, you will also have the option to save it to your DFL account.

Registered users can Request a Pickup online.


Do I have to be registered on your website to trace a shipment?

No, you do not have to be registered to trace a shipment.

How long does it take to register and set up a password for my company?

When you request a username and password, you will immediately be registered with the username you selected and a system-generated password. In less than 24 hours, we will verify your account for accuracy, as well as for account and rate authorization. When your account has been authorized, you will receive an email that will confirm your username and password.

How do I fill out a claim online?

You can use our online Claim Form to submit a claim.

How quickly do you settle claims?

On average, it takes 30 days to process a claim.

Do you provide online invoices?

Yes, you can view invoices in two different ways. First, you can find an invoice (as well as other freight documents) by clicking View Images. Second, you can view invoices, account aging and outstanding invoices by going to logging into your account. This web account must have access to the Dayton Freight customer account number(s) responsible for the freight charges on the invoice. Only the party responsible for the freight bill will be able to view the invoice.

What types of drivers do you hire and how long are they away from home?

Dayton Freight hires Class A and Class B drivers including local Pickup and Delivery drivers (City) and Transportation (Linehaul) drivers. Pickup and Delivery drivers typically work during the day, Monday through Friday, and are home every night. Transportation drivers typically work nights, Monday through Friday, driving between terminals and are home every day.

Class A drivers are required to be at least 23 years old, have a valid Class A CDL with HazMat endorsement, a good MVR and two years of verifiable semi-truck driving experience.

Class B drivers are required to be at least 22 years old, have a valid Class B CDL with HazMat endorsement, a good MVR and one year of verifiable commercial vehicle driving experience.


Do you offer a driver's training program for CDL?

Currently, we do not offer a classroom setting for drivers to get their CDLs.  However, we do offer a three month Dock to Driver Program that allows seasoned dock workers to become a Class A, Class B or Non-CDL driver. This program is encouraged and highly successful!

What types of benefits do you offer employees?

  • Competitive Salaries
  • Paid Holidays (8)
  • Paid Vacation
  • Paid Personal Day(s)
  • Profit Sharing Program
  • Direct Deposit/Payroll Deduction for Benefits
  • 401(k) Plan
  • $50,000 Company-paid Life Insurance
  • Medical Insurance* with Prescription Drug Coverage
  • Vision Insurance
  • Dental Insurance
  • Short-term Disability Insurance
  • Long-term Disability Insurance
  • Additional Term Life Insurance
  • Critical Illness Insurance
  • Accident Insurance

*UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Dayton Freight Lines, Inc.

To view the Machine-Readable Files, please click on the URL provided:  transparency-in-coverage.uhc.com


How can I apply for a position at your company?

Please visit our Careers page to view all current job openings.

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Dayton Freight Lines, Inc

6450 Poe Ave.
Dayton, Ohio 45414
800.860.5102