Dayton Freight Lines, Inc.
Contact Us | Customer Login | Create Account
Shipping  |  Tracking  |  Service  |  Company  |  Help  |  Careers  
SERVICE ALERT!  Service and Holiday Schedule for 2014  More...
Presidents Letter Quality / Safety
"From the start, we’ve emphasized the importance of straightforward, honest and timely communication – with customers, employees and partners. It’s the only way I know."

Tom Cronin
President
 
January 31, 2014

Dear Dayton Freight Customer,

This past January, the Midwest region experienced many unforeseen weather challenges due to various winter storms and extremely low temperatures. This type of weather phenomena was the worst we have seen in Dayton Freight history, and severely impacted driving conditions and operational capacity.

Hourly and daily, we had to make numerous decisions to insure the safety of our employees and your freight. While our decisions may have negatively impacted your business, we want to personally extend our gratitude for your patience and cooperation.

We are happy to report that our operations bounced back quickly, and we are now at our usual level of on-time, intact performance. Although we anticipate more winter weather in February, we will work hard to provide you with the high quality brand of service you’ve come to expect from Dayton Freight.

All of us look forward to providing this service to you and your business for many years to come. We sincerely appreciate your loyalty and thank you for your understanding.

God Bless and Be Safe.

Sincerely,
Tom Cronin
President
Dayton Freight Lines, Inc.
Mike Cronin
Executive Vice President
Dayton Freight Lines, Inc.
 
January 2014  |   June 2014  |   October 2014
Twitter Facebook Linkedin
Dayton Freight Lines, Inc.  - 6450 Poe Avenue - Dayton, OH 45414 - 800.860.5102